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Episode 97: Martha Gershun & John D. Lantos—Authors of Kidney to Share

May 23, 2022 · Kidney Solutions A Network of Transplant Experience · 1 hr 9 min

About this recording

An archived video recording featuring John D. Lantos from Kidney Solutions A Network of Transplant Experience.

Format
Video recording · 1 hr 10 min
Recorded or aired
May 23, 2022
Institution or outlet
YouTube / Kidney Solutions A Network of Transplant Experience
Archive identifier
V068
Speakers
Brief voice 1, Martha Gershun, Kent Bressler, John D. Lantos, MD

Transcript

181 passages

  1. 00:10

    Kent Bressler

    Hello everyone, Kent Bressler here. I want to welcome you to Kent's Kidney Stories. During our time together over these podcasts, I'd like to discuss kidney disease. I'd like to tell you about my journey as a transplant patient, but also talk about dialysis, kidney donation, and just about anything else that might be of interest. Kent's Kidney Stories. podcast endorsed and sponsored by KidneySolutions.org.

  2. 00:54

    Kent Bressler

    Hello, everyone. This is Kent Bressler, and we're going to do some podcasting. It's morning where I am. I don't know what it is where you are, but blessings to y'all. Let's start with prayer this morning. Dear God, everywhere we walk, let it be on your path. Everything we see, let it be through your eyes. Everything we do, let it be your will. For every hardship we face, let us place it in your hands. Every emotion we feel, let it be your spirit moving in us. Everything that we seek, Let us find it in your love. My dear God, we thank you for this very day. We ask not to know where we are going, but only to know and feel in the depths of our hearts and souls that you are with us. You are guiding us, and we are safe. And in Jesus' name, we offer ourselves to you. Amen.

  3. 02:05

    Kent Bressler

    Hello, everybody. And it's just really a pleasure today to get back underway with some podcasts. And I have a really good one in store for you this morning. I wanted to take this time to thank all of you for making Ken's Kidney Stories a real success in my view. Your encouragement and participation has given me a pretty great sense of pride. Today's podcast will be episode 97.

  4. 02:35

    Kent Bressler

    And we hope that you've enjoyed the past 96 and enjoy the ones that are coming. It is a plateau, a great plateau to reach 100. And I will have a special episode. Episode 100 is going to be really special in my book. I'll let you know about that later on down the road. I want to thank all my volunteers at Kidney Solutions who've been very busy over the past few weeks. And I'd love to continue with the pride that we give to our our folks that are in with kidney solutions we have an excellent group of people but we also have an excellent excellent community so once again thanks for your tremendous support so without further ado how canned is that let's get started i want to welcome this morning martha gershon and dr john lantos as my guest and uh they're partners in a I think a spectacular book called Kidney to Share. And this book really shoots straight on giving the reader a feel with passion of how it is to navigate the world of kidney donation and transplant. So Martha and Dr. Lantos, welcome. Thank you.

  5. 03:53

    Martha Gershun

    Good to be here.

  6. 03:55

    Kent Bressler

    Martha, kind of set the stage for us. I understand that you are Not only a co-author here, but you're an altruistic donor. Can you give me a little background?

  7. 04:08

    Martha Gershun

    Absolutely. And thanks so much for having us here to tell our story. I donated a kidney in 2018 at the Mayo Clinic in Rochester, Minnesota, to a woman I read about in the newspaper. I was not looking to be a kidney donor. I read a story, someone who needed a kidney. didn't live here in Kansas City, but she had been from this community, knew enough to put an article in the Jewish Chronicle in my community. I was recently retired from nonprofit work. And as I read this story, I thought I could do this. It was it was sort of one of those light bulb moments. What transpired was a meaningful, difficult, inspiring difficult journey. And because my own background, I'm an MBA from the Harvard Business School. I have a career leading both corporate organizations and nonprofits, all in the service sector. I had some sense about customer experience, about customer service, about appropriate logistics and how things probably should work in an optimized system.

  8. 05:28

    Martha Gershun

    That academic knowledge, combined with my personal experience, led to a pretty frustrating belief that we could do better, that this is a wonderful thing to allow people to do, and it's certainly a wonderful thing to save people's lives, but it is ridiculous how hard it is. So I was complaining to my dear friend, John Lantos. Aren't I fortunate to have a friend who is both a physician and a bioethicist? And John listened to me both patiently and impatiently. And when I finally said, this is making me nuts, I wanna write about it. He said, okay, let's do it together. Let's see if we can't explain this story using my experience as a case and possibly impact the system of living kidney donation and maybe make some improvements. John, is that your recollection of how this happened?

  9. 06:23

    Dr. John Lantos

    Oh, that's a sanitized version. You left out the copious alcohol and some of the arguments we had. But yeah, that was basically the story.

  10. 06:37

    Dr. John Lantos

    And from my perspective, it was fascinating because I've been thinking about ethical issues related to kidney donation for decades now. I've been practicing medicine and doing bioethics since the mid-'80s. And I've seen all sorts of changes in the way we think about many of the issues, ethical issues around kidney donation or any other organ donation, starting with concepts like brain death and how controversial that was when it was first

  11. 07:09

    Dr. John Lantos

    proposed as a new and alternative and somewhat radical definition of what it means to be dead. People could be dead while their hearts were still beating. And then on to the whole big debate about what people have called altruistic donors or stranger donors, or there's many other names, but people who donate to someone other than a family member or a very close friend. And so knowing about these debates and then listening to Martha tell stories about what was going on in her experience at the Mayo Clinic, I realized how much sort of history was shaping current practice, but in many ways it no longer made sense. And there were lots of holdover practices that were around because of tradition or because of debates that had been active 30 years ago but were now resolved. And based on that dialogue, like the ones we were having as we would meet and talk about what was going on, might make an interesting book and might be of use to other people going through the process.

  12. 08:18

    Kent Bressler

    Well, it surely is. I can tell you that right now. I got a kick out of it because I lived it. Although I had a living related donor, I lived it. And that's now working with a lot of people who are getting deceased donors, but working directly with altruistic donors, it's very fantastic. And it's amazing how much difference there is in each transplant program and how much difficulty there is. walking through that that and taking that journey and actually making it go smooth it doesn't it does not go smooth and it takes a long time maybe you guys could speak to the uh this problem of of what's good for the patient and really what what what's get somebody started and how quickly they can actually get to transplant how by what reasoning is it so difficult

  13. 09:13

    Martha Gershun

    Well, I can talk specifically about the story that I was intimately involved in. My kidney recipient, I was the second go round. Deb was in her mid 50s by the time I read about her and eventually met her. She had developed a loss of kidney function in law school many, many years before.

  14. 09:37

    Martha Gershun

    Also some unrelated diabetes. And she was put on the waiting list for kidney pancreas transplant. As you know, that has to be a cadaveric donor. We don't yet do living pancreas transplants, only in an experimental way. And Deb was fortunate enough to quite quickly receive a donation from a woman who had been in a car accident. A good reason to remember to wear your seatbelt. By the time I heard about Deb, Her pancreas were doing great, but her kidney was starting to fail. And she got back on the list very quickly. But they told her that she would not live long enough to find a cadaveric donor, that it would take too long, and she would need to find a living donor. So she's one of those people who launched a search. And she had privilege. She had internet access. She was very attractive and charming. And so her search was pretty immediately successful. It found me. John, what are you hearing about other people?

  15. 10:41

    Dr. John Lantos

    There is a huge waiting list of people awaiting kidneys. Lots of people take to social media to try to find a donor. And there's lots of ethical controversy about the use of digital media, particularly the impact it has on exacerbating health disparities or inequalities. We know that people who have access to media tend to be wealthier. And running digital media campaigns has become an expensive business, doing it well. And there are tricks to doing it, and you can hire consultants to do it. And people have likened it to a beauty contest. I mean, you want to put a story out there that's going to make you attractive to a potential donor. And the things that make you attractive may or may not be real, or may or may not tell the whole story. of who you are, but even if they are real, the idea that kidneys should be donated based on things other than medical indications for donation raises ethical questions about justice and fairness.

  16. 11:52

    Martha Gershun

    One of the things that hit me as I entered the process was that even when you find a donor, and Deb found me really very quickly, or I found Deb, that match was made very quickly. that the barriers that then start getting thrown in the way of the potential donor, and this could be whether they are a family member or a friend or someone like me, a stranger who steps up, start to make it so hard that people fall out. And there's pretty good data that only about 10 to 20% of the people who raise their hand to do this actually make it all the way through. And One of the things that John and I really wanted to focus on and shine a light on within the system are some of those things that don't really make any sense. So from a lead management perspective, there's getting the potential donor to express interest, and then there's getting them to match, of course, the histocompatibility match. But even after those great successes, 80% of the people still get lost in the rest of the process.

  17. 13:04

    Kent Bressler

    Exactly.

  18. 13:05

    Martha Gershun

    And that's a shame. That's a lot of drop-off.

  19. 13:12

    Kent Bressler

    There's a wide disparity, I think, in the different types of programs, how they address it. One of the issues is just if you do have a donor, you're only going to test one of them at a time. And that might... be something that we want to talk about right now in the get go, because I've had patients who have had 20 donors, potential donors, all passed through the system and none of them met standards because of health. 20, one person, a couple of them more, all right? And so let's speak to that. What is it? Is it kind of like, I think it was in chapter eight, unnecessary bureaucratic barriers is that because that a pretty good term to use i loved it actually loved the whole chapter and so explain that a little bit to me

  20. 14:06

    Martha Gershun

    well i will tell you something that i came to learn in the process so that happened to us um once i was a histocompatibility match um the clinic told me uh you were the number one designated donor we will test no one else as long as you were being evaluated so if you want to drop out Drop out now. Tell us. No stigma, no judgment to the dropping out. But let us know when you know so that we can move to the next person. That created a lot of anxiety in me. Like, OK, then we better get the medical evaluation done. We better get the psychosocial done. We better be sure this is going to work because I felt the burden of standing between my recipient and any other potential donor. So then when the clinic was slow to schedule appointments, wanted to redo stuff, was slow to redo this stuff, I got more and more anxious knowing that nobody else's blood was even being tested. Yeah, you were

  21. 15:08

    Kent Bressler

    all in.

  22. 15:10

    Martha Gershun

    Yeah. And my recipient's getting sicker and sicker. And if now the clinic says I'm disqualified for good reason, there's no pipeline. They haven't started lining up other donors. So I ask a lot of questions, right, the business person in me, and I was told, gee, this is no surprise. That's because insurance won't pay to test the blood of more than one person at a time. They're saving money. But as John and I did the research for the book, I came to understand what I think a lot of people in this field understand very clearly, which is that every living kidney transplant saves the insurance company, whether it's private insurance or Medicare. minimum $150,000, probably more over the lifetime cost of dialysis for that patient. So the insurance company, private or Medicare, has $150,000 margin that they could play with to test more than one person at the same time.

  23. 16:10

    Kent Bressler

    You want to say that term again, $150,000? And that's

  24. 16:14

    Martha Gershun

    the minimum number I found. I have seen it estimated as high as $400,000. Much

  25. 16:18

    Kent Bressler

    higher, yes.

  26. 16:20

    Martha Gershun

    So there's that much play in the system. If they can get somebody off dialysis and get them a living kidney transplant, which, oh, by the way, is best practice in the field and will make them feel better. How often is it that the best health outcome is also the cheapest alternative, right?

  27. 16:36

    Kent Bressler

    Yeah, absolutely.

  28. 16:38

    Martha Gershun

    And yet we don't do this parallel assessment. It's sequential. which I have to tell you, place A, I hope I'm not overstating it, a mental health burden on the potential donor to know that I was on the critical path and couldn't do anything to help my recipient develop a plan B.

  29. 17:02

    Kent Bressler

    So when you have distance between you, all right, if you're not in the same town or the same vicinity, Having to get tested via a transplant program requires, in some cases, they require you to come in. They have you travel at your own expense to get there and do what it is they want done. I do know of programs that will send you test kits that you can have it done and then work with the private facility. or your local facility. That does not happen on, they want, a lot of them want you. And I think in particular, a lot of hospitals want you there so they can do all of their exams and they don't take much for having a psychological consult or having a medical consult or a heart consult from your local guy.

  30. 17:56

    Martha Gershun

    The only tests that my clinic and Mayo Clinic top-notch best in the world, they do more living kidney transplants than any other. program in our country. So a lot of props to them. And I felt very safe medically in their hands. They took my colonoscopy, my pap smear, and my mammogram from previous providers. They let me fax those results up. Everything else they required, they do. Even really simple things like HIV and hepatitis blood testing, which honestly we could do here in Kansas City. We're not really in the sticks. They sent me kits, you know, those boxes, but the kits have to be sent back. You have to find a FedEx provider. In one case, I had to run all over town to find dry ice. Very

  31. 18:45

    Kent Bressler

    interesting. Dry ice to send it back in.

  32. 18:49

    Martha Gershun

    So, you know, sending you a kit isn't really a convenient answer. I have heard that since COVID, clinics are doing a little more remotely and they're doing some things by telehealth. So I had to go up for three days and include a psych eval, a financial evaluation. You read in the book, the story about the substance abuse counselor. We can talk about that later if you wanna get up. I have heard some clinics are doing those things by telehealth since COVID, but the bottom line is the transplant clinic wants to put their eyes on you. John, do you have a sense of why hospitals do that?

  33. 19:30

    Dr. John Lantos

    Well, I don't think this is specific. transplant I think many of these issues are part of the dysfunction of the American health care system overall even figuring out what insurance companies will pay and whether they can bank the savings I mean yes overall costs are lower for uh... people get a kidney transplant compared to staying on dialysis but will the insurance company that pays for the evaluation of the transplant be the patient's insurance company three or four or five years from now and be the ones to uh... benefit from those savings there is no guarantee uh... so that's a problem for why insurance companies don't see a financial incentive for any preventive treatments because we have a system where it's not all centralized and people don't stick with the same insurance company. It's hopelessly complex and raises costs.

  34. 20:35

    Kent Bressler

    One of the issues, though, is actually how important is having a healthy donor. I think that's really the most important aspect of the talk here. It's not that we could just go through willy nilly and quickly do this. It's very important for the transplant program to have a healthy, viable, it's important to the recipient and it's important to the donor. I'm going to speak to that. I would appreciate that.

  35. 21:04

    Dr. John Lantos

    Yeah, that's a huge issue. And really the question is how healthy? I think everybody understands that. Some health screening of the donor is appropriate and certain health problems, if the donor has them, severe hypertension, bad diabetes, things that are known to cause renal failure themselves are going to disqualify somebody from being a donor. You're not going to take a kidney out because of the harm to the donor. There are also things that might be harmful to the recipient if the donor had cancer or some infectious disease, the recipient would get that when they get the transplant. So sort of the first level of health screening for donors is completely medically appropriate, essential, and I think every donor would appreciate.

  36. 22:00

    Kent Bressler

    Oh, sure. Absolutely.

  37. 22:01

    Dr. John Lantos

    Not being put under risk. At the margin, though, a different sort of question arises. What if you, as was the case For Martha, your blood pressure is slightly elevated

  38. 22:19

    Dr. John Lantos

    and you can take medication and treat that elevation. Is that a medical contraindication severe enough that you would say, no, we the transplant team will not permit you to donate? Or should that fall into the category of shared decision-making and informed consent?

  39. 22:38

    Kent Bressler

    Yes.

  40. 22:38

    Dr. John Lantos

    You could say to the potential donor, look, Your blood pressure was a little high on three out of five readings. We think this is easily controllable with medication. We don't think there's going to be a long-term consequence. But hypertension is one of the risk factors for kidney failure. And if you just have one kidney instead of two, that's another risk factor. Do you want to go forward with this? Put it in the shared decision-making category rather than the absolute medical contraindication category. And where to draw that line is Not straightforward.

  41. 23:13

    Kent Bressler

    And who does draw that line? Who is it specifically?

  42. 23:19

    Dr. John Lantos

    Transplant programs reserve the right to reject potential donors for their own medical reasons. So as Martha tells in the book, and maybe you were aware of in your own experience, the donor goes through this rigorous and comprehensive evaluation, and then the team meets, looks at all the data.

  43. 23:39

    Kent Bressler

    And

  44. 23:39

    Dr. John Lantos

    decides. And says you're acceptable or you're not. And if they say you're not, you're out at that program. Right. Although there are no universal criteria.

  45. 23:51

    Kent Bressler

    Exactly. Great point. Different

  46. 23:52

    Dr. John Lantos

    programs draw that line in different places. And he might put it in the medical contraindication versus informed consent and shared decision-making bucket based on their own somewhat idiosyncratic criteria.

  47. 24:07

    Kent Bressler

    Yeah, this is the simple look at blood pressure. I don't know how many people call me back and said, well, they rejected me because of my blood pressure. And that was on the first blush. You know, and in the book, Martha spells it out perfectly that she she challenged that she said, you know, let's let's get it. Let's get my blood pressure. If it is an issue, let's get it under control for my sake. And then, you know, I still want to do this. And a lot of people don't do that. They just say, well, they rejected me. that's why mentoring working with someone and say no you know let's go back in and review that let's get back in there and talk about that it's very important because once once you don't have someone that's helping you with that or if you're not strong enough to do it on your own you're pretty much lost you're gone you because you don't know the system

  48. 24:57

    Dr. John Lantos

    and it's a complicated decision becoming a a living donor and so the counseling is not straightforward and in a way this gets back to the question of why they only evaluate one donor at a time. To do it right is not trivial. Martha was up there for three days on site at her own expense. Yes,

  49. 25:18

    Kent Bressler

    yes.

  50. 25:19

    Dr. John Lantos

    But it cost the system money too. She saw lots of specialists, she had lots of tests, and all donors do. So if you really could bring in 50 at once,

  51. 25:31

    Dr. John Lantos

    that could be significantly costly.

  52. 25:34

    Kent Bressler

    Well, we can all say that we need to take a look at those kinds of things. And I hope that at some point in time, there is a way to look at this all. But it is a monumental problem because time is of the essence, especially if you're in a position like Martha's recipient and myself. I mean, I was very grateful that it could happen so quickly. i've got people that have been out and waiting and waiting and waiting and waiting so and it's very difficult but it's something that's timely it needs to be it needs to be approached we need to work on that i really don't know what the course is but it's not individualized there's got to be look the transplant team's got to turn around look at themselves and make it i think make it easier and there should be some kind of standardization across the board I think it would be helpful to have some type of standardization of care and approach. What are your thoughts?

  53. 26:37

    Dr. John Lantos

    Absolutely, it would be helpful. Again, it's not specific to transplantation, but a generic problem in our decentralized healthcare system.

  54. 26:49

    Kent Bressler

    Martha, did

  55. 26:50

    Martha Gershun

    you... I wanted to say one thing just to give them credit, which is... While I pushed on many, many, many things, I want to give the Mayo Clinic credit for helping on the hypertension issue. And that they counseled me really carefully through that, that these are the risks and these are the medications that might help. And it took a lot for me to push through, but they didn't automatically reject me. They gave me a lot of counseling to help me make it through that. And at one point they sort of said, you know, you'll be healthier to stay on this medication for your whole life anyway. Right. Right. Like, aren't you glad you did this process because now you'll be healthier for the rest of your life. So, um, some credit to them for doing that.

  56. 27:38

    Kent Bressler

    Well, I think there's, there's credit to, it's a huge, huge organization, but they do a fantastic job with people. I am, you know, we're not, we're not here. And you, you surely didn't in your book, uh, do the old tom tom beat up beat up mayo that did not happen and that's i think it's a you just draw out the issues that are there and hopefully that they learned a lot from your experience and i hope a lot of them read the book

  57. 28:07

    Kent Bressler

    in all honesty and i'm sure they did uh so uh i wanted to ask there's a huge supply and it's a real a bad supply there's not enough organs going around that we 90,000 kidney patients on the list, just on the list waiting for a kidney. I have several on my list are waiting. Okay. And waiting is like a, it's really shouldn't be in a, in a, in a recipient's vocabulary because it's very disconcerting. And all the time that you're quote waiting, your health is deteriorating. I mean, just cause you can't find a donor, your illness does not stop progressing. And that's the standard problem with it. So consequently it, it, It behooves you to find some way of trying to get that donor as quickly as possible. Because waiting on the list, it's not going to work. Waiting on somebody's list at some transplant program can last you as much as 10, 11 years. I mean, really think about that. I do all the time with a lot of my patients.

  58. 29:13

    Martha Gershun

    One of the things that strikes me as really interesting is this is one of the very few Now John's about to give us a whole bunch of counter examples, but I'm still gonna try this argument. It's one of the few medical procedures where the provider, your hospital, your clinic essentially says, this is the item you need to succeed with this surgery or this condition, go find it, right? Go find the medication, go find the valve, go find the part, go find the tubing somewhere in the general community. my experience with the healthcare system and many other kind of significant and serious ways is that by and large they have the supply themselves they take procuring supply upon themselves and we do that with cadaveric organs right you don't go find your own cadaveric organ but with living donors we ask the patient the person who's sickest maybe the person with the least resources certainly the person with the most trauma to go find the thing they need to save their life. That's pretty weird if you think about it.

  59. 30:22

    Kent Bressler

    Well, what are the other options other than you doing it yourself? There's plenty of options, I suspect, but in certain cases, in my experience, one of the best ways to do it is to go all in to try to find those people by yourself. It's

  60. 30:38

    Martha Gershun

    absolutely quite individual decision, right? I mean, if my kid needed a kidney, my husband needed a kidney, if someday I need a kidney, you go for it that way. That's right. But from a system perspective, I don't know. I'm not a policymaker, but I have wondered why UNOS is only in the business of cadaveric organs. Why do we not have a true national kidney registry for potential donors? Maybe you just sign up and say, I'm only eligible if it's a friend or a family member who needs a kidney. I may not be signing up to be an altruistic donor for anybody who needs one, but the fact that this is a uniquely personal ask and everything else we do in the medical sense is systemic. I don't know, John, is this pie in the sky, my thoughts here?

  61. 31:33

    Dr. John Lantos

    It's a little bit pie in the sky. I mean, I think, Think about bone marrow.

  62. 31:42

    Dr. John Lantos

    There are registries for people who are willing to be bone marrow donors. They're run by private entities, not by governmental entities. People sign up. It's a less invasive donation than a kidney donation.

  63. 31:59

    Dr. John Lantos

    Private foundations have stepped in with kidneys and tried to facilitate donations and to help out. But I don't think if there was a national program for people willing to be kidney donors, a whole lot of people would sign up and say, oh, yeah, call me. 90,000 people waiting.

  64. 32:21

    Kent Bressler

    Yeah, it's a matter of numbers. I think everything should be explored. I mean, the box is open. It's not closed. And I know you feel that way, Dr. and Martha, because, I mean, we are so boxed into doing what's been done, all right? And we walk and we walk and we talk and we talk, but no one wants to try to make something different, make it easier, make it more compatible with life and with some speed, okay? I'm not talking about... warp speed i'm talking about at least saying it you know when you get in there it's not going to take a year if you find a donor how long should it really take you to get to get that donor through the process i don't think there's any way you could predict that or say well it's only going to take two days or it's going to take two years but at least you should have a standard within your facility that says these people need to be pushed because they're you know We don't have time to wait. All right. Waiting should not be in the vocabulary. That's my view of

  65. 33:38

    Martha Gershun

    it. Kent, one of the things I've heard as I've talked to clinicians around the country and donors and recipients is that there's some interest on the provider side, on the clinician side, in taking this very slowly and very methodically to be sure that people like me, to be sure that donors are not coerced. to be sure that we're not giddy with the adrenaline rush of altruism and that we have time to think about this and make a very well-considered decision. And I think there's some value. You don't want to dial a 1-800 number and a week later be on an operating table. But I do think to the autonomy of potential donors, who are competent to think this through, who do have informed consent, who are well-informed about the risks and about the procedure. And there's some number between one week and one year that makes more sense. My transplant took nine months. That's actually on the short end of these things. And I

  66. 34:53

    Martha Gershun

    didn't need nine months to be sure. I was sure by the time my husband was taking a week off work and I was taking a week off my projects to drive to the Mayo Clinic for three days of full evaluation, I was sure. I was already making a pretty significant commitment. I also think we don't give very much thought to distinguishing between people like me, altruistic donors, who are essentially doing a good deed. It's a volunteer project. I don't think we have a lot of rights in this country to do a volunteer project. It would help the healthcare system if more people did this, but it wasn't important to my mental health to be allowed. I could go work on a food pantry. But so many living kidney donors, almost all living kidney donors are trying to save the life of someone they know, probably relative. And for those folks, I think it's really patronizing and condescending to say, now now don't you want to think a little longer about whether or not you really want to save your mother's life

  67. 36:00

    Kent Bressler

    uh she's only got a few years

  68. 36:04

    Martha Gershun

    it seems to me that like like in in many other situations we might do well to respect the autonomy and the agency of the adults right let's say you have to be an adult you have to be mentally competent but of non-coerced adults to make these decisions There is also great pain and tragedy to losing a family member kidney disease.

  69. 36:26

    Kent Bressler

    Oh, gosh.

  70. 36:27

    Martha Gershun

    And so giving someone the opportunity to avoid or forestall or postpone that pain is, in fact, offering something. To them, so, you know, this whole we're going slow for your benefit. I think is a little bit of a marketing spin on we're going slow because we're a bureaucracy.

  71. 36:48

    Dr. John Lantos

    Right, exactly. Did you you really hear that we're going slow for your benefit

  72. 36:54

    Martha Gershun

    um i heard that uh retroactively so i did not hear that the clinic didn't think they were going slow

  73. 37:00

    Brief voice 1

    right

  74. 37:01

    Martha Gershun

    where i said hurry up hurry up they were like this is fast martha so yeah they didn't think they were going slow at all um but after the fact and and john some of the people you know that you and i have met as we've been on book tour and things have said you know, we at our clinic, we take our time because we want to be sure. We don't ever want to be accused of rushing you into it. We don't ever want to feel that we pushed you. The time we are taking to evaluate you is for your own benefit. They didn't mean you, me, you know, they mean. They meant the whole populace. They meant the candidates.

  75. 37:43

    Dr. John Lantos

    Yeah, no, this is a holdover from the days when transplant programs had serious ethical qualms about accepting any unrelated donor and we only talk about that a little bit in the book and there are surveys showing that like in the 1980s almost no program would take an unrelated donor and in the 90s it was up to 10 percent and then it got to 40 percent and now most programs But in the old days, the assumption was anybody who would come forward and say, I want to give my kidney to a stranger was mentally ill.

  76. 38:22

    Kent Bressler

    Right. We're crazy. Yeah, absolutely.

  77. 38:25

    Dr. John Lantos

    And, you know, the first referral was not to a nephrologist. It was to a psychiatrist. And there are a number of papers written from those days about psychiatrists being asked to evaluate these people and determine whether they were sane and insane. There was a whole Canadian task force. uh about this and uh uh so in in a sense that's one of those remnants uh from the old days but even then it was usually a couple weeks or maybe a couple maybe even a couple of months that they'd say you know go home and think about this uh don't make a hasty decision not not nine months

  78. 39:05

    Kent Bressler

    one years one of the things that always surprises me when i give someone the um site to go to to become a donor register to be a donor they want to do you want to donate to somebody and they i give them that transplant number and the usually it's a breeze application or some type of application so i always call those first all right i don't just give it to you i always call them first i call them and i i try to i try to navigate as if i was going to donate and i've even actually filled out uh the registration form where it got to a point where i had to put it in just to see how many questions i you know i could get through and the one thing that really stops me in my tracks every time is when i get this and it doesn't go directly to that i get somebody says okay you've reached such and such a number and please leave your information and we'll get back to you within 24 hours that's a get-go right there that's the start me that's the no that's a non-starter right there okay so there's one step in the process that could be really

  79. 40:20

    Kent Bressler

    nationalized it's different you call different places some people you got to talk to a person and they fill out the formative some do a breeze form there's always something different it's not standardized it's not the same you know so that's a point a point that always sticks in my craw about how long does it take to get started? How long should it take to get started?

  80. 40:46

    Martha Gershun

    That resonates with my personal story. In the newspaper article I read, there was a 1-800 number. I called the 1-800 number. A very perfunctory receptionist answered. I thought they were going to put their hand over the cup over the phone and say,

  81. 41:03

    Kent Bressler

    we have a donor for Deb.

  82. 41:07

    Martha Gershun

    It was Thank you for calling the Mayo Transplant Clinic. I'm calling to be a directed donor to a woman I read about in the newspaper. She's registered there. Please go to www. and fill out an online form. They didn't ask if I had internet. They didn't ask if I had access to a computer. There's an assumption of a certain amount of privilege and resources. Like all forms that had its own problems, I answered yes to some questions that I didn't understand that the lack of nuance was going to throw me into another bucket. But also at the end when I hit submit, the autofill, what came back was thank you very much. If you are a possible match, we will call you within five days. If you do not hear from us within five days, assume

  83. 41:58

    Kent Bressler

    you do

  84. 41:58

    Martha Gershun

    not need

  85. 41:58

    Kent Bressler

    it. There you go.

  86. 42:00

    Martha Gershun

    like where is the customer service there and what added cost would be required to have a different auto respond message

  87. 42:08

    Kent Bressler

    right

  88. 42:08

    Martha Gershun

    like the world needs kidney donors thank you for your altruistic interest if you are not a match for this donor we will call and tell you how you can donate for a paired or an exchange kidney

  89. 42:20

    Kent Bressler

    absolutely

  90. 42:22

    Martha Gershun

    nothing about that if i had not been a histocompatibility match for this donor they were dropping me

  91. 42:27

    Kent Bressler

    yep

  92. 42:28

    Martha Gershun

    when we know those of us who've been around the system for a while, that many, many, many kidneys are donated through pairs and exchanges. These guys were single-mindedly, did I match this person? And I have to tell you, when you get a message that says, if we don't need you, you'll never hear from us again,

  93. 42:46

    Kent Bressler

    that's really

  94. 42:47

    Martha Gershun

    kind of cold.

  95. 42:49

    Kent Bressler

    Yeah. But that's not just germane to Mayo. I've had that before. I've seen, yeah. I mean, again, I still... This is personal. I still think there's need to be some standardization here just for the hope of the recipient and the hope that we can get more donors available. We should be embracing them instead of pushing them away.

  96. 43:15

    Martha Gershun

    None of my concerns or complaints, I think, were clinic specific. As I have met, once you're a donor, then you start to meet other donors. It's like once you buy a Volkswagen.

  97. 43:25

    Brief voice 1

    And

  98. 43:25

    Martha Gershun

    you join Facebook groups and you sign up for organizations. And the next thing you know, all your friends are new donors. But when I talk to other donors, that was a pretty standard

  99. 43:37

    Brief voice 1

    experience.

  100. 43:39

    Martha Gershun

    And I will say to go on on my theme of kind of lousy sales management and lousy customer experience, they didn't, of course, call me in five days. They didn't call me in ten days. And so I thought, oh, I'm not a match. Go on with my life. Find another project. In 15 days, they called and said, you are the rare blood type that will match this recipient. We would like to proceed. And I didn't say, your website said five days. But I kind of think if you're going to make numeric promises, you should keep them. Because if somebody can't count the difference between five days and 15 days, what confidence do I have that they'll get my meds right, that they'll get my blood pressure numbers right? You know, sort of like what The New York Times says, if you have a small typo, you could have a big problem with facts. You have to be accurate all along the way. And again, it wouldn't be that hard. How about we just call everybody who took the time to fill out the form?

  101. 44:36

    Kent Bressler

    And thank them?

  102. 44:38

    Martha Gershun

    Thank them. Send them a brochure. Keep their name for the next time you have a B positive recipient. If someone a year later had called and said, I know you weren't a match for Deb, but we have a nine year old girl here who needs a kidney. She's not Jewish. She doesn't live anywhere near Kansas City. Are you still interested? Yes. You already have a pool of people who've done something pretty extraordinary. Call the 1-800 number. You could manage that lead

  103. 45:08

    Kent Bressler

    bank. There's no doubt. Again, that's just one point. Several points in here. I wanted to circle back and talk about how difficult difficult it is once you've actually been accepted as a donor that's i think a really that really stuck out in the book to me here you go you uh you're ready to go and i know your your recipient was ready to go she's getting sicker by the day speak to that a little bit maybe maybe dr anthony you could tell me tell me how you when you you read her story actually How did you feel about the degree or the time that it took to get her, get them to the OR?

  104. 46:02

    Dr. John Lantos

    Well, it was longer than it needed to be. But it was also, I mean, arranging these things is complicated. I mean, you have to work around the schedule of the donor, the schedule of the recipient, and the schedule of the transplant team. And you have to do that for every aspect of the evaluation and then for the transplant itself.

  105. 46:32

    Dr. John Lantos

    So, you know, I think there is a legitimate question. If you were going to look at national standards, what would be the reasonable timeframe? I mean, it probably wouldn't be a week. It wouldn't be nine months. Would it be two months? Would it be three months?

  106. 46:52

    Dr. John Lantos

    Martha's story was also complicated because both donor and recipient lived in other cities than where the transplant program was.

  107. 47:02

    Kent Bressler

    Sure, absolutely.

  108. 47:05

    Dr. John Lantos

    That's not the most common experience with transplants.

  109. 47:11

    Dr. John Lantos

    Family members that are often in the same city makes the whole process easier.

  110. 47:20

    Dr. John Lantos

    But I think it is a complicated project. That said, there are places that have streamlined the medical and psychological evaluation to get the whole thing done in one day. That would obviously make it easier on the donor, make the whole process more efficient. It can be done, takes more effort on part of the transplant program.

  111. 47:42

    Kent Bressler

    Right.

  112. 47:43

    Dr. John Lantos

    And may require them to bend their standards a little bit. Maybe have some fewer evaluations. Which gets us back to the question of how rigorous you have to be about evaluating the donor's health.

  113. 47:57

    Kent Bressler

    That's a whole separate topic, isn't it? You really think about it. It's just a separate topic. As for example, I know a program that I worked with, I was transplanted at. Actually now, if you're on the transplant, they call you in for an evaluation. And they encourage you. that initial evaluation to bring your donor with you if you have a donor if you have a donor and that's what we strive at kidney solutions is to try to get them out of the office before they go and try to work them to get a donor before they go in for this evaluation because they'll test those that they'll test those individuals right there on the spot

  114. 48:41

    Kent Bressler

    works great for family members yeah but you have you know the janitors willing to do that the ward clerk and the hospital is willing to do that or you're you know someone who works on your car the mechanic works on the car says yeah i'd love to go with you i'd like to be tested for you see that's a step in the right direction and it works very well for them they do a lot of transplants and they do a lot of paired exchanges because they take that individual who's not right off the tip top and says hey here's it here's the situation and they they counsel them talk about it they mentor them all right So that's what we've tried to emulate here at Kennedy's Kidney Solutions is try to get somebody straightforward before they even start the process, get them schooled up, get them a donor, and hopefully then when they go for their evaluation, they're taken with them. Most people don't go right, you know, from the doctor's office down for transplant evaluation. It takes time. You know, it may take as much as two, three, maybe four months. Maybe their GFR is not right. Maybe they're not in that hunt yet, but at least they can start. And they'll have that caveat with maybe a couple of them. This organization only do one, but you can bring that person with you. So that's a really great step.

  115. 50:03

    Kent Bressler

    And I'm sure they've talked about this with other programs, but I think it's great. But it's that front end that's most important. Get it started early. Not wait until you're... already down at GFR 10 and you need transplant. Let's go find a donor.

  116. 50:21

    Martha Gershun

    Wow. You bring up a great point because I don't know how much of the primary care of nephrology is yet focused on what we would call preemptive transplant, transplant before dialysis. There is not always time. I mean, someone can have an acute kidney injury. Oh, sure. No, no, no.

  117. 50:42

    Kent Bressler

    yeah

  118. 50:42

    Martha Gershun

    we don't know what's wrong and we operate and you have kidney cancer and you need it now but most kidney disease takes time to develop um in the case of of my cousin which is part of my story one of the reasons i was interested in kidney transplantation is i had a family member who received a living kidney donation she had a family history of chronic of uh pkd

  119. 51:03

    Kent Bressler

    pkd yes

  120. 51:04

    Martha Gershun

    uh her mother died of it her brother had died of it it was knowable from the age of 30 by the time her mom was diagnosed, that she might well have kidney problems. And I don't know that we do a very good job of saying to people, you're probably going to have kidney problems. Who in your life might be that donor? Which of your family members when the day comes? I mean, I don't know about you, but I kind of have a mental list of the people that if I'm in a car accident, I can call for my cell phone and they'll be able to help. They're friends who are good enough and close enough. that they will drop everything and come. I think for people who are clearly headed towards a path of chronic kidney disease and possibly unstable renal disease, those ideas could be percolating.

  121. 51:58

    Kent Bressler

    Oh, started real, yeah, percolating way in advance of when they get there.

  122. 52:03

    Martha Gershun

    Maybe.

  123. 52:05

    Kent Bressler

    PKD is a standard example. People that I've... come to know over the course of 20 years, 30 years, that have PKD in their family.

  124. 52:18

    Kent Bressler

    And a lot of men end up on dialysis. I mean, something wrong with that picture. I'm not drawing any conclusions here other than observation that you know you have an illness that's going to pertinent or always result in a transplant. So why are we parading you towards dialysis before you have that transplant?

  125. 52:41

    Martha Gershun

    The idea that you get sick, you go on dialysis, and then you get a transplant. I know we're trying to upend that in the nephrology space.

  126. 52:53

    Kent Bressler

    The ones that I'm working with, the very few that I'm working with, get it. And they're more than happy to work through a mentor to try to get people ready for transplant, not ready for dialysis, ready for transplant. And from an ethical standpoint, I don't know the nuances of that. I was so glad to see Dr. Lato show up and talk about ethics because it is an interesting topic, but it's an important topic. It's not a matter of, oh, gee whiz, everybody can just go out and give it kidney. There's a reason behind it. I believe it's God given. I don't believe we ever find donors. I believe God sends them. But again, the point is, There is an ethnicity about it. You have to have the right stuff to donate a kidney. Signing your driver's license is totally different than saying, yeah, I'm going to go surgery and give my kidney to my brother. Or in your case, you're going to give it to a recipient, your friend, or nobody at all just to get a quote voucher. So, I mean, this is a huge, huge, discussion and I think everybody really needs to go back if they're even thinking about listening this thinking about being a donor they need to read your book

  127. 54:22

    Kent Bressler

    all right they really do and this is a plug for it because I think it's it's very important to get all the issues so that you can make a decision saying you want to is a lot different saying you will because we've had want to just back out in a heartbeat and for no specific reason. And it's usually because they've not been counseled. They've not been told about the process.

  128. 54:48

    Martha Gershun

    I'm curious, Kent, do you see donors and donor recipient pairs running into financial obstacles to donation? All the time. It's too much.

  129. 54:57

    Kent Bressler

    All the time. All the time. You know, when we started Kidney Solutions, main thrust was, you know, maybe we ought to just, you know, do a lot of fundraising and have money in the bank. to help these people and i still see it and we still struggle with donations into kidney solutions to help to help defray costs because when you go global i call it global when you got a patient you live in texas and you got a patient in new york city and that person finds a donor that happens to catch it in california i'd like to i'd like to be able to help them a little bit kind of pick up the whole bill but at least you know what's a room what's a flight

  130. 55:39

    Dr. John Lantos

    I mean, you know, there are foundations that take that focus. The National Kidney Registry and what's the other one, Martha?

  131. 55:48

    Martha Gershun

    So there's a government organization, the NLDAC, the National Living Donor

  132. 55:53

    Kent Bressler

    Association. Right, and we work through them. Yeah,

  133. 55:56

    Martha Gershun

    yeah. But, and this will be no surprise to John, my complaints and concerns about that governmental organization, which is that the means test is very, very low. You essentially have to be impoverished. A working class or middle class family did not qualify, and certainly my family did not qualify. And also, they means tested based on the recipient, which is very, very strange. Yeah,

  134. 56:23

    Kent Bressler

    that never has made sense. But you know what? That's already in the regulations, and those have to be changed.

  135. 56:31

    Martha Gershun

    Yeah, there's a problem with that, Reg. um but generally you know back to my early early point about the money in this process right the money we save for every transplant over dialysis some of that money could obviously be spent to defray costs for living kidney donors

  136. 56:52

    Martha Gershun

    truly the most absurd thing so i i think know can't you know this from reading the book um the out-of-pocket expenses for my donation were over five thousand dollars sure uh in addition to that my husband took 16 days off work um i was retired so i didn't have to take time off work and we didn't have kids in the house so there was no child care so our five thousand dollar number was a pretty low number we had been fully prepared to pay that as part of this donation, this good deed. As it turned out, my recipient's family did reimburse us for our travel expenses, which was very lovely and very gracious. But if they had not been able to and we had not been able to, this transplant wouldn't have happened. If I had said to my husband, you're going to have to take a couple of weeks off work to be my caregiver, which is required by the transplant clinic to accompany me to the evaluation, to accompany me for surgery, to hang around a little bit for my early recovery. and we had needed his wages, he was an hourly worker or a gig worker, we needed his wages to support our family, we would have just had to say no.

  137. 57:58

    Kent Bressler

    Yeah. Or not say anything at all, not

  138. 58:01

    Martha Gershun

    even get involved. We wouldn't have been involved. Right. And so you lose a huge, huge pool of donors. You have to not just be altruistic, you have to be well resourced.

  139. 58:11

    Kent Bressler

    If you take a look at the Living Donor Act, hr 1255 which we've been chasing we the national kidney foundation american association of kidney patients the kidney population has been chasing that bill to get that to protect donors against uh you know the shenanigans insurance companies not giving them coverage or extending coverage and on and on and on that bill has been squandered around pushed around hardly ever gotten out of committee for over 12 years because i've been working on it for that long So tough.

  140. 58:44

    Martha Gershun

    What's so tough about that? Where's the controversy?

  141. 58:47

    Kent Bressler

    Well, the controversy is that federal government, the people that want to do it and the federal government don't want it. They want it at a state level. So we went back in tech and got a lot of programs at the state level. But then again, some states don't have it. The executive order helped. But I'm just saying there's got to be some type of movement that helps donors. because there's just too many people dying. 12 a day die waiting on a kidney, all right? 12 people die waiting on a kidney. So- I think

  142. 59:22

    Dr. John Lantos

    part of this goes back to the whole debate about whether you could pay donors and whether we should have markets in kidneys and the fine line between reimbursement for expenses and-

  143. 59:35

    Kent Bressler

    Allocating funds or paying for

  144. 59:37

    Dr. John Lantos

    donors? Paying donors.

  145. 59:42

    Dr. John Lantos

    know the more you throw into the pot

  146. 59:45

    Kent Bressler

    uh

  147. 59:46

    Dr. John Lantos

    okay travel expenses child care pet care stays in hotels lifetime medical insurance uh you know you can go on and on eventually it becomes something that looks like uh paying donors and i think the government in particular wants to stay out of that private foundations are much uh more likely to step in and then you get all the problems with finding the private foundation and a patchwork quilt of different foundations with different criteria and different priority areas.

  148. 1:00:26

    Kent Bressler

    That was one of the questions that I was going to end with was, when do we entertain the debate on paying for donors? Oh, I think it's entertained

  149. 1:00:39

    Dr. John Lantos

    as a debate.

  150. 1:00:40

    Kent Bressler

    Exactly entertain at least talking about it.

  151. 1:00:43

    Dr. John Lantos

    Or, you know, everybody's talking about

  152. 1:00:45

    Kent Bressler

    nobody.

  153. 1:00:45

    Dr. John Lantos

    Yeah.

  154. 1:00:47

    Kent Bressler

    But this, just the sheer point that, you know, like on the, on the deceased side of donation, you sign your opting in or opting out. There's always gotta be a caveat. There's always gotta be a sticking point to make it, to make it work. And I guess I guess I'm just getting old, but I look back at all things that happened in my life since I I've had kidney disease. It ain't move very fast. I'm 72 years old. Right. And I'm talking to some people now in their 20s and 30s, some children also. They don't. They don't see getting out of it. It's expensive, right? So somewhere we got to we got to blend it. I don't know how we how we do that. I guess I just. I'd rather just throw in questions and see if somebody come up with an answer. But I I do have my feelings and I think that debate needs to be had. All right. And there's I'm sure there's plenty of of ways to just, quote, skin the cat, because there's there's plenty of people dying every day waiting on a kidney. And that's what I think that's what I like.

  155. 1:02:01

    Martha Gershun

    You tee it up really importantly, can 12 people a day dying? There are. good people who would like to do this both altruistically and to save the lives of family and friends. Every kidney transplant saves money. This is a win, win, win, win, win, win. If we figure it out.

  156. 1:02:19

    Kent Bressler

    Exactly.

  157. 1:02:20

    Martha Gershun

    A little sticky around the figure it out thing. But if we can inch our way towards solutions, we'll save lives and we'll save money.

  158. 1:02:32

    Kent Bressler

    You hit it right on the head. It's just a matter of I just don't have any more to say. There's so much to say you can't say anymore. You know what I'm saying? You could debate this all day long and then say, let's take a break and we'll come back tomorrow. We don't have that opportunity, but I would love to have a panel discussion like this about what are we gonna do about finding donors? We don't have to look for recipients. We need to find donors, right?

  159. 1:03:04

    Dr. John Lantos

    And again, to highlight why I think there's some of this inertia, stasis, lack of progress. I mean, I think there is a central tension in all of this between the sort of enthusiasm the two of you have. Everybody should be a donor. People are waiting to sign up. It's all these bureaucratic barriers that stand in their way. Versus concerns about coercing people. Yeah. That's the question about markets for kidneys. Would it end up being something that only poor, desperate people would do for the money? It's also the concern about transplant programs and them setting up these screening programs, which in their view are designed to protect you. And the alternative, if you think about it, transplant programs that were sort of... giving you a hard sell about, you know, hey, be a donor. We'll pay for your hotel. We'll fly you up on a private jet. I think at a certain point that could get a little icky, too.

  160. 1:04:10

    Kent Bressler

    Oh, sure. Absolutely.

  161. 1:04:12

    Dr. John Lantos

    Absolutely. They were trying too hard to get people who were a little reticent to sign up. So, I mean, I think there is a real tension. It's not...

  162. 1:04:23

    Kent Bressler

    Oh, I don't disagree at all. It's not simply

  163. 1:04:25

    Dr. John Lantos

    inertia.

  164. 1:04:27

    Kent Bressler

    But it's a matter of... Losing focus on where you want to go. We haven't lost that focus. And I think that's the most important thing. Our most important thing is finding donors. I don't know how we do that. I have consequential thoughts, but I don't have any doubt in my mind that this is not going to get better. It's going to get worse as far as people going on that list. There's lots of things that

  165. 1:04:53

    Kent Bressler

    come into play. One of the most interesting thing is that The emails went through my website at kidney solutions.org. I get emails nearly every day, sometimes more than one or two. I want to sell my kidney. Well, I already automatically know who that's coming from. It's coming from Bangladesh or from India or from Singapore. Yeah. And, but I've never had one from, from the States here. I've had people ask if there's help in assistance in covering, if I do that. but to say, I've got my kidney for sale. And I suspect it does happen, but in my case, it's not. But it's mostly foreign inquiries about, can I get Avisa to come in and sell my kidney? So that's another, that's just one of very many, many different issues in this whole discussion. I'm glad we can, but I hope people pick up on this. And I hope that when you get back and listen to it, that you use it, spread it around. If it's been beneficial, people will pick up on it. I give you a chance now to

  166. 1:06:10

    Kent Bressler

    say our last diatribe. If you have any points that you'd like, just personally, each one of you to say, I would really like to hear them right now. Because this has been a very good, I had a good feeling here. This is going to go somewhere.

  167. 1:06:26

    Dr. John Lantos

    Mine is quick. I mean, if people really are interested in becoming a donor, just type, I want to be a kidney donor into a search engine and you'll get plenty of hits on

  168. 1:06:38

    Brief voice 1

    who to call and how

  169. 1:06:38

    Dr. John Lantos

    to do that. It's not hard to find

  170. 1:06:44

    Dr. John Lantos

    a place that would welcome you, evaluate you, and match you with a potential recipient if you're motivated to donate a kidney.

  171. 1:06:57

    Kent Bressler

    How about you, Martha?

  172. 1:06:59

    Martha Gershun

    What I always want to leave people with are two thoughts. One, donating a kidney really was the most meaningful experience of my life other than having my own children. It was inspiring. It made me feel good. It was exciting. And I would hope for that opportunity for anyone else who has the resources and the time and the interest. but it was too hard to do. And I would like to see us remove those barriers, smooth the obstacles, because it's one thing to do it as a volunteer, like I did as a project, and it's quite another if you're trying to save the life of a spouse or a parent or a child. And we owe it to those potential donors and to their recipients to make this process easier so that more people have the opportunity to save a life.

  173. 1:07:51

    Kent Bressler

    Can we say amen?

  174. 1:07:53

    Martha Gershun

    Amen.

  175. 1:07:54

    Kent Bressler

    Amen. Amen. Okay, folks. And if you're listening to this and you'd like to share it, please do. And most of all, get a hold of us at KidneySolutions.org. My phone number's on there and all my volunteers can be reached. Anybody who's interested in donating, we're ready to help you. And all of our services are free. I want to make that perfectly clear. You'll never receive a bill for any services provided by Kidney Solutions. I want to thank my guests and new friends, Dr. Landers and Martha Gerson. I really appreciate you coming on. And

  176. 1:08:39

    Kent Bressler

    if we circle back again, I know I'll get, yeah, let's do this. Maybe we can go specifically into a few things and be more succinct and But I really do appreciate it. Matter of fact, I love you. Thank you so much. Okay. It's an

  177. 1:08:54

    Martha Gershun

    honor

  178. 1:08:54

    Kent Bressler

    to

  179. 1:08:55

    Martha Gershun

    be

  180. 1:08:55

    Kent Bressler

    here. All right, folks. Listen, you know where we're at. A lot of people calling, a lot of people texting. We love you all out there. Do me one favor.

  181. 1:09:05

    Martha Gershun

    Keep breathing.